NeoCell Return Policy
100% Satisfaction Money-Back Guarantee
We are committed to bringing you premium quality products that promote your health and well-being. And we want you to love them! So, if you’re not 100% satisfied with a purchase you’ve made with us, you can get a hassle-free refund with no return required. Yep, that’s right. It’s a “no return required” return policy! Simply contact our Customer Service Team at (800) 209-1005 within 60 days of your order ship date and we’ll refund the purchase amount to your original form of payment. (Shipping and handling fees are not refundable.)
Orders that are past the 60 days are not eligible for a refund. This policy is only applicable to products ordered from our website. We reserve the right to deny a refund and/or issue a credit in place of a refund if we determine that our policy is being abused.